Privacy Policy

HotPlate LLC

Privacy Policy

Last updated April 26, 2017

 

Importance of Your Privacy.  At HotPlate LLC ("Company"), your privacy is of great importance to us.  We understand that you entrust us with certain information provided through www.hotplateapp.com, (the “Site” or “Website”) and/or any mobile applications through which Company offers the Services (as herein defined) from time to time.  In exchange for your trust, you expect and deserve our commitment to treat your information with respect and in accordance with this Privacy Policy.  Under no circumstances will Company sell or share any personal information about you collected through the Services or within any mobile application to or with any person or organization except (i) as authorized by you, (ii) as described in the relevant portion of Services, and/or any Company Terms of Use or similar agreement, (iii) in connection with providing various products and/or services to you, (iv) to third parties on an aggregated, non-identifiable basis, (v) as may be required by law or court order, or (vi) as otherwise set forth herein (collectively, the "Permitted Uses").  The Website, any Company mobile applications and/or above-described services are referred to herein, collectively, as the "Services".  The Privacy Policy below describes the standards we adhere to in handling information about you and any personal information you submit through the Services. 

Other third parties, such as restaurants at or about which you write reviews and recommendations through the Services, and social networks that you use in connection with the Services, may also collect, use, and share information about you. This Privacy Policy does not cover such third parties or their services. For information about third-party privacy practices, please consult with such third parties directly.

PLEASE READ THIS PRIVACY POLICY CAREFULLY BEFORE SUBMITTING ANY INFORMATION TO COMPANY OR THROUGH THE SERVICES.  BY SUBMITTING ANY INFORMATION YOU ARE ACKNOWLEDGING THAT YOU HAVE READ AND UNDERSTAND THIS PRIVACY POLICY AND THAT YOU AGREE TO BE BOUND BY ITS TERMS.  IF YOU DO NOT AGREE TO BE BOUND BY THE TERMS OF THIS PRIVACY POLICY, DO NOT USE ANY OF THE SERVICES OR SUBMIT ANY INFORMATION THROUGH THE WEBSITE OR ANY MOBILE APPLICATION. 

A Special Note About Children. Children are not eligible to use our Services and we ask that minors (under the age of 13) do not submit any personal information to us or use the Services.  Company does not collect or maintain information from those actually known to be under the age of 13, and no part of the Website or Services is structured to attract anyone under the age of 13.  Other age restrictions may be set forth in Company's Terms of Use from time to time.

Important Categories of Information for you to Know:

            1.         Who we are

            2.         Information we may collect through the Services

            3.         How your information is used

            4.         Altering the information you submit through the Services

 

1.         Who We Are.  Company makes the Website and/or any mobile application available for general information and for other purposes detailed within the Services from time to time.   

 

2.         Information We Collect.  There are various areas within the Website or Services where you may be asked to enter information. In addition, when you use or access the Website, Company may receive and record information on our server logs from your computer or mobile platform, which may include your location.  We do not sell or share any personal information about you to or with any person or organization except for the Permitted Uses.  In addition, and not in limitation of the foregoing and subject to restrictions imposed under applicable law, information you enter through the Services may be shared with third party service providers with which Company has entered into a business relationship in order to make the Services available.  In addition, Company may sell or disclose information gathered within the Services to third parties on an aggregated, non-identifiable basis.

(a)             Information we receive from you. 

(i)     “Personal Information” is information which may include, without limitation, your name, address, date of birth, phone number, e-mail address, credit card information and possibly other information that, when taken together, can uniquely identify you. To use and/or take advantage of certain portions of the Services, you may need to provide such Personal Information. We and our third party providers collect your Personal Information when you voluntarily provide it to us.

(ii)   “Non-Personal Information” is aggregated information, including demographic information that does not uniquely identify you. We and our third party service providers may collect your Non-Personal Information, including information about the device you are using in accessing our Services, and information pertaining to your interaction with our Services. We and our third party service providers may also aggregate Personal Information in a manner such that the end-product does not uniquely identify you or any other user of the Services, for example, by using Personal Information to calculate the percentage of our users who have a particular telephone area code. This collective information constitutes Non-Personal Information.

(iii)  “Public Content” is information that you contribute through the Services that is intended for public consumption, including, without limitation, your reviews, ratings, recommendations, photos, check-ins, comments, and account profile. We may display this information through the Services, share it with businesses, and further distribute it to a wider audience through third party sites and services.

(iv)  “Location Information” is information about your physical location, determined by use of GPS and other geolocation features in your device, or by inference from other information we collect such as your IP address. If you permit the Services to access location services through your device’s system settings, we may also collect the precise location of your device when any Company mobile application is running in the foreground or background of your device. You may be able to disallow our use of certain location data through your device or browser settings, for example by disabling “Location Services” for the mobile application in iOS privacy settings or taking equivalent actions with Android privacy settings.

(v)    Third Party Accounts: If you sign up to access any Services through the use of a third party and/or social networking service like Facebook, or link your Company account to your account with a third party service like Facebook or Instagram, we may receive information about you from such third party and/or social networking service.

(b)        Other Information we get from your use of the Services. We may also collect information about the Services that you use and how you use them.

(c)         Information from the "Contact Us" section of the Website and/or mobile application.  You may contact Company through the "Contact Us" feature or other features.  Participation in these areas is completely voluntary and it is your choice whether or not you wish to disclose any Personal Information or other information to us.

(d)        Communication.  We may at our discretion, but are not obligated to, monitor the communications that take place on our Service, such as messaging, in order to protect our users and monitor the effectiveness of our Service.  You acknowledge that you have no expectation of privacy with respect to any such communications or postings, and you expressly consent to such monitoring.

(e)         Information collected from other sections of the Website and/or mobile application.  Company may, from time to time, make various resources available to you within the Website and any mobile application.  At times we may collect Personal Information or other information in connection with providing such services.

 

3.         How your information is used.  We use the information you provide to make the Website, any mobile application and Services available to you.  Company may, subject to any restrictions imposed by applicable law, also share certain aggregated data with other third parties for general marketing and demographic purposes; however, this data does not include any of your personal identifying information.  Some portions of the Services may be offered in conjunction with partner companies, affiliates or other companies or websites with which we work.  In order for us make these features available within the Services, it may be necessary for us to share your personal information with one of such entities.  These parties are not allowed to use personally identifiable information except for the purpose of making such features available through the Services.  If you do not want your data to be shared, you can choose not to allow the transfer by not using that particular feature. 

In addition, Company may disclose account information, Personal Information and/or other information when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with Company’s rights or property, the Services, other users or anyone else that could be harmed by such activities.

 

4.         Cookies and Tracking Technology

We may automatically collect certain types of usage information when you visit our Website or use our Services.  For instance, when you visit our Website, we may send one or more cookies — a small text file containing a string of alphanumeric characters used by many websites — to your computer that uniquely identifies your browser and lets us help you log in faster and enhance your navigation through the site.  A cookie may also convey information to us about how you use the Service (e.g., the pages you view, the links you click, how frequently you access the Service, and other actions you take on the Service), and allow us to track your usage of the Service over time. We may collect log file information about your browser or mobile device each time you access the Service.  Log file information may include anonymous information such as your web request, Internet Protocol (“IP”) address, browser type, information about your mobile device, referring / exit pages and URLs, number of clicks and how you interact with links on the Service, domain names, landing pages, pages viewed, and other such information.  We may employ clear gifs (also known as web beacons) which are used to anonymously track the online usage patterns of our users.  In addition, we may also use clear gifs in HTML-based emails sent to our users to track which emails are opened and which links are clicked by recipients.  The information allows for more accurate reporting and improvement of the Service.  We may also collect analytics data, or use third-party analytics tools, to help us measure traffic and usage trends for the Service.  These tools collect information sent by your browser or mobile device, including the pages you visit, your use of third party applications, and other information that assists us in analyzing and improving the Service.  If you would prefer not to accept cookies, most browsers will allow you to: (i) change your browser settings to notify you when you receive a cookie, which lets you choose whether or not to accept it; (ii) disable existing cookies; or (iii) set your browser to automatically reject any cookies.  You may also set your email options to prevent the automatic downloading of images that may contain technologies that would allow us to know whether you have accessed our email and performed certain functions with it. 

When you access the Service by or through a mobile device, we may receive or collect and store a unique identification numbers associated with your device or our mobile application (including, for example, a UDID, Unique ID for Advertisers (“IDFA”), Google Ad ID, or Windows Advertising ID), mobile carrier, device type, model and manufacturer, mobile device operating system brand and model, phone number, and, depending on your mobile device settings, your geographical location data, including GPS coordinates (e.g. latitude and/or longitude) or similar information regarding the location of your mobile device.

If you upload photographs to the Website and/or mobile application, those files may contain location information or other metadata.  This metadata may be accessible to others if you share content on the Service.

We may use the data collected through cookies, log file, device identifiers, location data and clear gifs information to: (a) remember information so that you will not have to re-enter it during your visit or the next time you visit the site; (b) provide custom, personalized content and information, including advertising; (c) provide and monitor the effectiveness of our Service; (d) monitor aggregate metrics such as total number of visitors, traffic, usage and demographic patterns on our Website and our Services; (e) diagnose or fix technology problems; and (f) otherwise to plan for and enhance our service.

We may permit third party ad networks, social media companies, and other third party services to collect information about browsing behavior from visitors to our Service through cookies, social plug-ins or other tracking technology.  We may permit third party online advertising networks to collect information about your use of our Website over time so that they may play or display ads that may be relevant to your interests on our Service as well as on other websites or services.  Typically, the information is collected through cookies or similar tracking technologies.  The only way to completely “opt out” of the collection of any information through cookies or other tracking technology is to actively manage the settings on your browser or mobile device.  Please refer to your browser’s or mobile device’s technical information for instructions on how to delete and disable cookies, and other tracking/recording tools.  (To learn more about cookies, clear gifs/web beacons and related technologies and how you may opt-out of some of this tracking, you may wish to visit http://www.allaboutcookies.org and/or the Network Advertising Initiative’s online resources, at http://www.networkadvertising.org).  Depending on your mobile device, you may not be able to control tracking technologies through settings. 

 

5.         Altering Information You Submit.

(a)        Deleting your information.  Federal and state regulations may require that we store questions or submissions for various periods of time.  In order to comply with these regulations, we may be unable to delete information from our databases.

(b)        Altering Information.  Company may alter, modify or delete any information you submit through the Website and/or mobile application if it believes, in its sole discretion, it is necessary or desirable to do so.

(c)         Request to stop receiving emails from us.  Periodically, Company may send you emails to alert you to various new features within the Services.  If you do not wish to receive any of these offers, please send an e-mail to thehotplateapp@gmail.comto remove yourself from our mailing list.

Security
Although Company has taken reasonable measures to ensure that your personal information is delivered and disclosed securely, Company cannot and does not guarantee that the personal information you provide will not be intercepted by others and decrypted.

Storage and Processing

Your information collected through the Service may be stored and processed in the United States or any other country in which the Company or its subsidiaries, affiliates or service providers maintain facilities.  If you are located in the European Union or other regions with laws governing data collection and use that may differ from U.S. law, please note that we may transfer information, including personal information, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction, and you consent to the transfer of information to the U.S. or any other country in which the Company or its parent, subsidiaries, affiliates or service providers maintain facilities and the use and disclosure of information about you as described in this Privacy Policy. 

Changes to Privacy Policy

If we make a change to our Privacy Policy in the future that will affect how we treat your information, we will post such change within the Services, and such change will be deemed to be effective 2 days from the date of such posting.  In that case, your ability to opt out of the new policy will be determined by applicable laws.

Business Transfer

We may, in the future, sell or otherwise transfer some or all of our assets or equity to a third party.  Your personally identifiable information and other information we obtain from you via the Website or Services may be disclosed to any potential or actual third party purchasers of such assets or equity and may be among the assets transferred.

Acceptance

If you do not agree to the terms of this Privacy Policy, please do not provide us with any information and do not use the Services.  By using the Services and/or voluntarily providing information which will pass through the Website or Services, you consent to our collection and use of the information as set forth in this Privacy Policy.

Miscellaneous

The Company does not respond to Do Not Track signals and/or other mechanisms that provide consumer choice about tracking.

Links

The Website and/or mobile application may contain links to other websites or applications that are owned and operated by third parties that are not affiliated with us.  When you use those links, you leave the Website and we are unable to control how the owners of the websites or applications you link to handle any information they gather about you, including their privacy practices.  This Privacy Policy applies only to our Services and does not govern activities on linked websites or applications.

 

PLEASE PRINT AND RETAIN A COPY OF THIS AGREEMENT FOR YOUR RECORDS.